University of Bolton RAK academic Center, accessible from https://www.boltonac.ae, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by University of Bolton RAK Academic Center and how we use it. If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us. This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in University of Bolton RAK academic Center. This policy is not applicable to any information collected offline or via channels other than this website.
Consent
By using our website including but not limited to chat tool, you hereby consent to our Privacy Policy and agree to its terms.
Information we collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information. If you contact us directly, we may receive additional information about you such as your name, email address, phone number, Internet Protocol address (IP), Operating System (OS), the contents of the message and/or attachments you may send us, and any other information you may choose to provide. We deploy all efforts to protect the private nature of your personal information. Since we collect information about you using our website, we feel that it is important that you understand how we collect and use this information.
How we use your information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new services, features, functionality and improve user interface (UI)
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log Files
University of Bolton RAK academic Center follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.
Cookies and Web Beacons
Like any other website, University of Bolton RAK academic Center uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information. For more general information on cookies, please read “What Are Cookies”.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of University of Bolton RAK academic Center. Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on University of Bolton RAK academic Center, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of advertising campaigns and/or to personalize the advertising content that you see on websites that you visit. Note that University of Bolton RAK academic Center has no access to or control over these cookies that are used by third-party providers.
Third Party Privacy Policies
University of Bolton RAK academic Center’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.
Online Payment Partner/Payment Gateway Provider
This Policy sets out how we will use and protect your information. We will use your personal information only for the purposes and in the manner allowed by the applicable data protection laws. We recommend that you read this Privacy Policy carefully.
Refund and cancelation of online payment portal
We understand that circumstances may arise where refunds for online payments are necessary. This refund policy outlines the procedures and conditions for requesting and processing refunds through our online payment portal.
- Refund Policy
- Refund of tuition fees will be based on submission of withdrawal within the stipulated time frame of two weeks for a regular semester. To request a refund in case of excess payment, the student must make an application to the Finance and Accounting Office.
- All other fee paid is not refundable and exception will be subject to approval of management.
- Where a student is asked to withdraw as a result of a disciplinary action, unused tuition fees will not be refunded.
- All notices of refunds must be made in writing to the Accounts Officer must be supported by appropriate documentation. No fee refund is allowed after the completion of 3 class sessions.
- Only 50% tuition fees will be refundable in case of if students didn’t take any classes after the commencement of the semester, subject to management discretion.
- If the student wants discontinue the course before commencement of class sessions, a significant amount of tuition fee refund is allowed after deducting the administrative charges .
- Cancellation Policy
- At least 1 installment fees must be paid prior to course commencement (unless otherwise stated). Enrolment will be cancelled unless the appropriate fee is paid by the payment deadline. Students who choose monthly instalments should give 10 cheques in advance once the registration confirmed.
- Any fee paid is not transferable to another student account.
In such cases you are advised to first get in touch with the accounts department via: accounts@boltonac.ae
1. Kind of Personal Data collected by CCAvenue
CCAvenue asks Customers to supply various personal data when placing an online order, such as name and address, telephone number, and E-mail address. We collect Customers name, contact details, and customers Debit/Credit Card Details and other details as per several payment options. (We collect the Debit/Credit Card details and other payment details, as per the applicable rules and regulation, established by the Central Bank of UAE and Card Companies). In addition to curb down the chance of risk and fraud we also collect information from Customer’s computer, phone, tablet or other device Customers are using to access our services. This includes the IP address, the browser, and Customer’s language settings. There are also situations in which we receive information about Customer from others or automatically collect other information. This is the basic overview of the information we collect.
We may also receive information about you from other sources. These include business partners, such as affiliate partners, and other independent third parties, and anything we get from them may be combined with information provided by you.
2. Reason for Collecting and Processing the Data
We collect the personal information to render our services efficiently. To curb down the chance and risk of online/ offline frauds. In process to provide our service we, are required to have the personal information of the Customer to authorise and complete the transactions or requests of the Customers. We process and collect your information mainly for the following purposes:
- To help you purchase/ acquire the Products/Services that you have requested and to process any payment connected with that Products/Services as requested.
- To contact you if required in relation to the Product/Services that you have purchased/requested to any communications that you might have sent us.
- To provide you with customer care
- For security and fraud prevention purposes
- To help improve our Applications and our Services
- The use of this information is necessary for the purpose of our legitimate interests.
3. Sharing of Data
We currently share your personal data, where necessary, with the following recipients:
- You and, where you request, any third party you ask us to share it with.
- Acquiring Banks, CCAvenue Merchants and Facility providers.
- Governmental, legal, regulatory, or similar authorities, on request or where required, including for the purposes of reporting any actual or suspected breach of applicable law or regulation;
- Third party service providers used for the delivery of some aspects of the Services (e.g. SMS delivery, email delivery, web notifications, app notifications and phone number lookup);
Our Applications may, interface with third party services that you have previously interacted with (e.g. Facebook), or contain links to third party content. Please note that CCAvenue is not responsible for such services or content, or the privacy policies associated with those services or content. We recommend that you review any third party’s privacy policy before accessing such services or content.
4. Security of Your Personal Data
As stated above we are heavily regulated body and our operation are monitored by the Dubai Technology and Media Free Zone Private companies Regulations 2003 including standards of Central Bank of UAE, Acquiring Banks in UAE and Card Companies. We also have the certification of PCIDSS (a set of rules and regulation by the Card Companies), CCAvenue is ISO27001 compliant. CCAvenue protects, processes and uses all the data collected in accordance with the applicable Data Protection Laws prevalent in U.A.E.
CCAvenue observe reasonable procedures to prevent unauthorized access to, and the misuse of, personal data collected by CCAvenue.
We use appropriate business systems and procedures to protect and safeguard the personal data you give us. We also use security procedures and technical and physical restrictions for accessing and using the personal data on our servers. Only authorized personnel are permitted to access personal data in the course of their work.
5. Control of Data
Customer has all the right and control over their personal data provided to us. Customer can request us for an overview of their data by putting up a mail to us. In certain situations, you can ask us to modify, erase, or block or restrict the processing of, the personal data we hold about you, or object to particular ways in which we are using your personal data; and
We rely on you to ensure that your personal data is complete, accurate and current. Please do inform us promptly of any changes to or inaccuracies of to your personal data by contacting us.
CCAvenue want customers to be in control of how personal data is used by us. Customer can do this in the following ways:
- You can ask us for a copy of the personal data we hold about that particular individual;
- You can inform us of any changes to their personal data, or can ask us to correct any of the personal data we hold about them
- An individual can ask us to erase, or block or restrict the processing of, the personal data we hold about them, or object to particular ways in which we are using your personal data; and
- In certain situations, individual can also ask us to send the personal data, we have given to a third party.
Where we are using personal data on the basis of individual’s consent, He/she is entitled to withdraw that consent at any time subject to applicable law. Moreover, where we process personal data based on legitimate interest or the public interest, individual have the right to object at any time to that use of personal data subject to applicable law.
If you wish to object to the processing of your personal data on the basis of legitimate interest and no opt-out mechanism is available, please contact us at service@ccavenue.ae.
6. Personal Data of Children
CCAvenue services are only allowed to be use by people over 18 years of age. We only process information about children with the consent of the parents or legal guardians or when the information is provided to us by the parents or legal guardian.
7. Personal Data received from other Sources
We may also receive information about you from other sources. These include business partners, such as affiliate partners, and other independent third parties, and anything we get from them may be combined with information provided by you.
8. What if CCAvenue is bought by another company?
We reserve the right to transfer information (including your personal data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of our company. The third party must only use your personal data for the purposes that you provided it to us in the first place and as set out in this privacy notice. You will be notified in the event of any such transfer.
9. Retention of information
We retain your personal information for as long as it is required for the purposes stated in this Privacy Policy. Sometimes, we may retain your information for longer periods as permitted or required by law, such as to maintain suppression lists, prevent abuse, if required in connection with a legal claim or proceeding, to enforce our agreements, for tax, accounting, or to comply with other legal obligations. When we no longer have a legitimate need to process your information, we will delete or anonymize your information from our active databases. We will also securely store the information and isolate it from further processing on backup discs until deletion is possible.
10. Cookies
What is a Cookie?
A cookie is a small text file of letters and numbers that is stored by the browser on your computer when you visit certain websites. A cookie allows a website to distinguish your computer from other users’ computers. Cookies do not contain Personal Data unless you have already given this information to the Website. You may delete or block the cookies, if that is what you choose to do. Note that this may make it less convenient for you to use our websites.
What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Analytics
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.